Phone: 250-475-6677
Make a Donation
Sign Up For Our E-News

Support. Care. Knowledge.


We provide personal and family consultations, workshops and information sessions, group support sessions, and specialized exercise classes.


Our professional staff offer a wide variety of services to clients at all stages of the lifecycle, from children to seniors, and their loved ones.


We welcome calls for information and assistance - connecting with schools, workplaces and the community.

Our Team

To contact any of our staff members you can click on their names to send them an email, or you can call them at the office at 250-475-6677


Madelaine Ross | Parkinson's Client and Family Care Manager
After graduating from Psychiatric Nursing in 1983, Madelaine began her career in mental health working with adolescents. Throughout her career, she has worked as a clinician with individuals, families, groups, and communities in a variety of community, residential, and acute care programs across B.C. She uses a broad range of therapeutic approaches and is committed to empowering people diagnosed with serious and persistent illness to live well, including their support people. Furthering her education, Madelaine earned a Bachelor of Fine Arts degree in 2003. In 2009 she graduated from the University of Northern B.C. with a Master of Science in Community Health degree and has taken on roles including, educator, frontline leader, clinical coordinator, as well as case manager. She maintains a keen interest in research and hopes to use her clinical experience and networking skills to support HeadWay clients. In her spare time, Madelaine can be found painting in the studio or as an artist volunteer

You can find Madelaine (and sometimes her faithful companions Milo the Jack Russell and her little puppy Finn) at the office Monday - Thursday 9 am - 5 pm 

Tania Fritz | Public and Donor Relations / Office Manager
Tania is a born and raised Island Girl having spent most of her life and career immersed in our island communities. Having come off a career change from the high-stress world of television news, Tania reassessed her goals and values and started looking for what she most wanted to do in this next stage of life. While on that path she found the wonderful world of non-profits.  “Being able to put all your passion and hard work into something so meaningful and important to the members of our community is so rewarding.”  She currently works for 3 local non-profits part-time but it is her work at HeadWay that she finds so rewarding. “Getting to meet and learn about all of our amazing clients here at the Victoria Epilepsy & Parkinson’s Centre has been so amazing. Hearing their stories and seeing how they support and encourage one another is utterly inspiring!”

You can find Tania at the office Monday-Thursday 9 am-5 pm